Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
friendly staff
great location
outside city center
pricey
8.4/10
Great
Rooms
8.5
Location
8.5
Service
9.2
Dining
8.3
Guest reviews
8.4/10
based on 6 reviews
4/5
based on 865 reviews
8.1
8.1/10 based on 2523 reviews
#43 of 134 hotels in Salzburg based on Tripadvisor
Alexander
United Kingdom,
January
2024
9.0/10
I had a great stay at this hotel! The rooms were spacious and comfortable, and the staff was so helpful and accommodating. However, the location was a bit far from the city center, but there was a charming pub nearby that was definitely worth a visit. The dining experience was exceptional, especially with the included prosecco. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms were spacious and comfortable with a great shower cubicle and bathtub, and the air conditioning worked perfectly.
Service
9.0
The service was outstanding. The staff was very nice and helped with every request, and housekeeping was excellent. They also provided helpful suggestions for tours and ticket assistance.
Location
8.0
The hotel is just outside the city centre on the opposite side to the old town, offering a peaceful stay. It's relatively close to the old town and there's a wonderful pub nearby that is definitely worth a visit.
Dining
9.0
The dining experience was awesome, especially with the prosecco included. The smoked fish was a delightful treat.
Facilities
10.0
The facilities were fantastic, adding to the overall comfort of my stay.
friendly staff
outside city center
Thomas
United States,
December
2023
8.0/10
I had a wonderful stay at the hotel. The rooms were cozy and clean, and the staff was incredibly helpful. However, the dining options were a bit limited. The location was convenient, close to the city center. The facilities were well-maintained and enjoyable.
Rooms
8.0
The rooms were cozy and clean, providing a comfortable stay.
Service
9.0
The staff was incredibly helpful and accommodating to all my requests.
Location
8.0
The hotel's location was convenient, close to the city center making it easy to explore.
Dining
7.0
Although the dining options were a bit limited, the food quality was good.
Facilities
8.0
The facilities were well-maintained and added to a pleasant stay.
James
United States,
November
2023
9.0/10
My stay at the hotel was fantastic! The location was superb, just outside the city center but not far from the main attractions, and close to public transport. The rooms were modern and spacious with a great shower cubicle and bathtub, and the air conditioning worked perfectly. The service was top-notch, with the staff being very nice and accommodating to every request. The dining experience was amazing, especially with the local seafood and complimentary prosecco. However, the lack of on-site parking was a downside, and the Wi-Fi had an additional cost.
Rooms
9.0
The rooms were spacious and well-equipped with a great shower cubicle and bathtub. The air conditioning made the stay very comfortable.
Service
10.0
The service was exceptional! The staff was incredibly friendly and helpful, making sure every request was taken care of promptly.
Location
9.0
The hotel's location was convenient, just outside the city center and near main attractions. It was also close to public transport, which made exploring the city easy.
Dining
9.0
Dining at the hotel was a delight! The food was delicious, especially the local seafood, and the complimentary prosecco was a nice touch.
Facilities
8.0
The hotel's facilities were great, with everything you need for a comfortable stay.
Sarah
United Kingdom,
July
2023
8.4/10
The hotel is ideally located just outside the city center, making it convenient for exploring the historic sites. The service was exceptional with staff always ready to assist, although the dining options were somewhat limited. The facilities provided added to the overall comfort of the stay, but there were minor issues with the air conditioning in the room.
Rooms
8.0
The room had a great shower cubicle and bathtub, but the air conditioning was not as effective as desired.
Service
9.0
The service was excellent, with the staff always eager to help and providing useful information.
Location
9.0
The hotel is right at the entrance to the old town, a perfect location for sightseeing and exploring the historic center.
Dining
7.0
The dining experience was good and included a delightful prosecco option, although the variety was limited.
Facilities
9.0
The hotel facilities were well-maintained and added to the overall comfort of the stay.
Bob
United States,
May
2023
8.4/10
The hotel is conveniently located just outside the city center, on the opposite side to the old town, offering easy access to all of Salzburg's attractions. The service was top-notch, always accommodating and ready to assist with any request. The dining experience was a pleasant surprise, with delicious dishes, and even included prosecco. However, the facilities could use some modernization, and the price was a bit on the higher side.
Rooms
8.0
The rooms were elegantly furnished, with a great shower cubicle and a nice bathtub, and the air conditioning worked perfectly.
Service
9.0
The service was exceptional, with attentive and friendly staff who were always willing to help, whether it was housekeeping or providing assistance with tours and tickets.
Location
9.0
The hotel is located just outside the city center, on the opposite side to the old town, offering a quiet retreat while still being very close to the downtown area and all of Salzburg's city attractions.
Dining
9.0
The dining experience was superb, with an awesome selection of gluten-free dishes and even included a delightful touch with prosecco.
Facilities
7.0
The hotel facilities were adequate, but some areas could benefit from a modern update to enhance the overall guest experience.
clean
pricey
Eddie
United Kingdom,
April
2023
8.8/10
I had a lovely stay at the hotel. The rooms were cozy and clean, and the staff was incredibly helpful and accommodating. The location was convenient, just a short walk to the city center. The dining experience was delightful with a great selection of dishes. The facilities were top-notch, offering a pleasant and relaxing atmosphere.
Rooms
9.0
The rooms were cozy and clean, providing a relaxing atmosphere.
Service
9.0
The staff was incredibly helpful and accommodating, always going above and beyond.
Location
8.0
The hotel is conveniently located just a short walk to the city center.
Dining
9.0
The dining experience was delightful with a great selection of dishes.
Facilities
9.0
The facilities were top-notch, offering a pleasant and relaxing atmosphere.
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